Terms of Use - Health Ignite

Welcome to Health Ignite. By accessing or using this platform, you agree to these Terms of Use. If you do not agree, please do not use the platform.

1. Purpose of Platform

Health Ignite is an online platform that connects patients with healthcare professionals and provides access to medical records, lab results and appointment bookings.

2. Eligibility

Users must be:

• 18 years or older, or
• Under the supervision of a parent/guardian.
• Healthcare professionals must be licensed and verified before using the platform.

3. User Responsibilities

• Provide accurate, truthful information.
• Use the platform only for lawful healthcare purposes.
• Keep login details secure.
• Not misuse the platform for fraud, abuse, or unauthorized access.

4. Medical Disclaimer

Health Ignite facilitates connections and record-sharing but does not provide medical advice. All medical advice and treatment are the responsibility of the healthcare professional you consult with.

5. Limitation of Liability

Health Ignite is not liable for:

• Decisions made between patients and doctors.
• Errors, omissions or delays in test results or medical advice.
• Losses arising from unauthorized access despite reasonable security measures.

6. Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Governing Law

These Terms are governed by the laws of South Africa.